Solutions

What Floral Intel does for the role you play.

The platform is one product, but the people who use it have very different jobs. Owners watch the bottom line. Managers keep the day moving. Designers and drivers spend most of their shift in motion. Here's what each role can expect, and where to start.

For owners

Defend your margin without becoming a forensic accountant.

Chargebacks are the quiet line item that grows every year. You feel it on the wire-service statement; you don't see it in any single transaction. Floral Intel turns proof of design and proof of delivery into a one-click dispute packet — so the time you spend per chargeback drops from an afternoon of digging through phones and printers to a minute pulling up an order recap.

  • Every order has a built-in proof record from the moment it's captured.
  • Recap PDFs are formatted for chargeback reps, not internal staff — short, dated, and traceable.
  • As Statements, COGS, and Digital Presence ship, you'll see margin per order, per location, and per channel without leaving the platform.

For managers

Keep the queue moving without standing over shoulders.

The order queue is the heart of the day. Floral Intel's workspace shows the full pipeline at a glance — new orders in, designs ready, deliveries out, proof attached — with stage filters and search so you can answer the "where are we on order #1234?" question in two seconds instead of two minutes.

  • Stage filters: Today, Tomorrow, Overdue, Needs assignment, Done.
  • Per-driver and per-designer assignment with workload visibility.
  • Bulk actions for the inevitable end-of-day cleanup.

For designers

Capture proof at the bench. Move on.

The capture flow is mobile-first and built for shared shop devices. Designers PIN in, photograph the finished arrangement, and the photo lands on the order record tagged as design-stage proof. Tap, shoot, submit — under ten seconds.

  • Kiosk mode for shared shop iPads — designers PIN in, no full login.
  • Multi-photo per order with auto-thumbnail strip on the order detail.
  • Notes field for "swapped in white roses, ranunculus out of stock."

For drivers

Proof of delivery that actually reaches the office.

Drivers register their phone once, set a four-digit PIN, and capture works offline. Photo at the door, GPS in EXIF, queued locally if signal is weak, and uploaded automatically when the truck reaches a coverage pocket. No more "I texted the photo, did you get it?"

  • Service-worker outbox: photos queue offline, upload resumes when signal returns.
  • One-tap GPS attach so the dispute later has a coordinate, not a guess.
  • Per-device PIN means a phone can be revoked without revoking the driver.

Where to start

Most shops start by turning on Orders for a single location, training one designer and one driver, and capturing proof on every order for two weeks. The recap PDF speaks for itself when the next chargeback notice arrives. From there, adding locations, additional team members, and the modules that ship next is straightforward — the workspace stays the same, tools just appear.

If you have specific questions about how Floral Intel fits your shop's setup — wire services you work with, your team size, your delivery volume — reach out via the contact page and we'll talk.

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